How does one thrive in an industry that looks very different than before?
The good news is that fitness is a service-based industry full of daily interactions and massive amounts of opportunities. However, with competitors popping up daily and virtual training options everywhere, how do you stand out from the crowd? What tactics do you employ to ensure your clients pay, stay and refer? Get the answers to these questions, as well as where the industry is now during this can’t miss session.
Key Takeways:
- New trends sweeping the industry including AI
- Why customer service is the new battleground for fitness
- The critical service steps necessary to get your clients to pay, stay and refer
- The techniques used by the best in the industry to separate themselves from the rest
- A 10-step process to grow your business or training clientele in 2022 and into 2023
Josh Leve
Josh Leve is the founder and CEO of the Fitness Business Association (FBA) and SUCCEED! With over 60 industry partnerships including all major certifying organizations, Josh and the FBA has been featured in all major fitness publications.
In addition, Josh has been a featured speaker for all major fitness events such as IHRSA, Athletic Business, Club Industry, NSCA, NASM Optima, EMPOWER!, ZUMBA, and others. He holds a bachelor's degree in strategic communications from the University of Kansas.
