What is Design Thinking? The experience that your participants and clients have with you is a result of deliberate, planned, and focused attention to many contributing factors. It is much more than the workout, class, or activity! Design Thinking is appreciating these factors from the beginning of every relationship and interaction! Intended for intermediate audience

In this session, you'll learn:

  • Persona Development: Deliberately thinking of the people you want to attract to your business and marketing specifically to them and what that means regarding branding, logo, etc.
  • Attention to detail regarding your current clients and participants
  • What is going on their day TODAY and how that shapes the experience
  • Scenario Development: How considerations such as space, other people around you, available materials/equipment, communication skills, body language, and more affect the experience.

This Session Room is Now Closed or Requires Upgrading.

If you'd like to gain access, Learn About Upgrading.

 

 

2 people are here